MILESTONE, AWARD WINNING SERVICE
Milestone is the #1 technician in the DFW Metroplex. We have more service trucks, more trained technicians, and more satisfied customers than any other technician company in the Dallas/Fort Worth area. As we've focused all of our efforts on providing expert service and extraordinary customer service, we've picked up some awards along the way!
Legally, we cannot say we are "the best"... But we do offer 5 Guarantees that others wouldn't dare!
#1 UP-FRONT PRICING!
Never pay more than you expect! No hidden fees... No suprises. We show you the total price up-front, before we start the work!
#2 SAME DAY SERVICE!
Don't wait for a repair! We arrive in fully stocked vehicles, ready to access and fix your service issue the same day! Call before 10am and we'll arrive at your doorstep the very same day! Service when YOU need it!
#3 ON-TIME SERVICE!
No waiting around, wondering where the technician might be! We respect and value your time. We understand that this repair is happening on YOUR time and you've got better things to do than wait on a repair technician. We never give large block time frames, we schedule in short time windows and we always call 30 minutes before arrival to let you know we are on our way.
#4 FIVE YEAR WARRANTY!
We guarantee our work for 5 Years! If your issue reoccurs at any point within 5 years or your service, we'll come out and repair it for FREE! We stand behind our work with our 100% Satisfaction Guarantee! - must be within (30) days of the scheduled service.
#5 EXPERT TECHNICIANS!
We can repair and install just about anything in your home or office. Our technicians are licensed by the State of Texas and are highly skilled and trained. With our expert knowledge and superb customer service, you'll want to call Milestone, your Favorite Dallas Technician and Fort Worth Technician!
THE MILESTONE DIFFERENCE
It's a different experience with Milestone, your Dallas / Fort Worth Technician!
Our Dallas and Fort Worth area customers know that it's different with Milestone. They can count on an experience unlike any other they have had with technicians in the home service industry. Customer experience is out top priority! You can expect nothing but the best out of our customer service team - from the very first phone call, to the technician at your home... your satisfaction and care is our goal!
TRAINING THE MILESTONE WAY
We employ only the best to wear the Milestone badge. When your expert technician arrives to your home dressed in the Milestone uniform complete with the Milestone badge, you'll know that this is a qualified technician who has received the required training from the State of Texas, along with our own Milestone expert technician training.
The Milestone technicians are trained to educate the homeowner on the issue(s) and to inform them of all available options to get the problem fixed. They are trained to make all repairs with safety of the home and homeowner as a first priority. Milestone technicians also perform a FREE 33 Point Home Safety Check to insure that their are not other hazards in the home.
technicians at Milestone also understand the importance of being on-time and finishing the task in a timely manner to honor the value of the homeowners time. Tasks are performed accurately and promptly. Great care is also take inside the home in order not to create a mess or damage any walls, flooring, furniture, or any of the homeowner's possessions. Whenever the technician enters the home, protected shoe coverings are worn so that no dirt, mud or debris is tracked in. Milestone technicians also clean-up after themselves, leaving the work area as clean as it was when they arrived.
All technicians employed by Milestone are employees of Milestone - no sub-contracting. We do this to insure that you are receiving service from a trusted individual. All of our technicians are licensed by the State of Texas, have completed our own rigorous training, receive on-going training, have successfully passed a background check and random drug screening.
We know our customers can trust a Milestone technician in their home, because we have to trust them before we will ever send them!